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西式的管理很科学，很前卫。某些概念翻译过来，找不到相对于的中文单词，或者勉强翻译了但是让人看不懂什么意思。所以干脆就直接沿用原版本的语言。这也是为什么7-8-9十年代，国家教育大力发展英语教学，为的是方便年轻一代去学习到西方的先进文化部分，与世界接轨
1. wine shop 2. pub(public house)近义词或词组 rummery| roadhouse| drinkery| grogshop| gasthaus| cabaret| pulperia| wineshop| winehouse| bodega| saloon| groggery| backage store| liquor store| L`Assvammoir| boozer例句与用法 1.酒店很不错，但是那店主却不怎么样。 It's a nice pub, except for the landlord. 2.侍者正在介绍这家酒店。 The server is introducing the pub. 3.附近没有酒店,至少据我所知没有. There's no pub round here, leastways not that I know of. 4.走进酒店的那个老头子已经90岁了. That(old) gaffer going into the pub is 90 years old. 5.他们到酒店喝酒去了. They've gone down/round to the pub for a drink. 6.小酒店里净是身穿花呢衣服的农民. The pub was full of tweedy farmers. 7.我们逐一光顾了城里所有的酒店. We did/went the rounds of all the pubs in town. 8.他们到酒店喝了一品脱的啤酒. They stopped at the pub for a pint.
1、餐饮部：food&beverage department
2、预订部：reservation department
3、堂服务处：bell captain's desk
4、酒店常见英文术语【春喜外语】供稿！春喜外语，学英语告别复读模式，与真人外教一对一面对面交谈，不管帅哥还是美女都任你选择。在线英语培训，只要有网络就可以轻松进入学习状态，老师、上课时间、地点你说了算。5年时间12000名学员的共同选择，欲了解更多详情，欢迎咨询在线客服！
必须要有的。五星级都属于高级九点了，肯定会有外国人前来入住，最好在招牌上和指示语中英文通用，方便客人办理入住和休息。
而且五星级酒店必备项目中有提到这一点：各种指示用和服务用文字应至少用规范的中英文同时表示。导向标志清晰、实用、美观，导向系统的设置和公共信息图形符号应符合GB/T15566.8和GB/T10001.1、GB/T10001.2、GB/T10001.4、GB/T10001.9的规定。
同时员工训练有素，能用普通话和英语提供服务，必要时可用第二种外国语提供服务
1、绿色涂层的多数是薄荷，起到清新口气，提神醒脑作用。
2、另外，国外有些酒店还会有多种味道，海盐、柠檬和单一麦芽威士忌味道等，即便是不想用它来挑牙缝只是含着，也会爽翻了。
3、薄荷，土名叫“银丹草”，为唇形科植物，即同属其他干燥全草。多生于山野湿地河旁，根茎横生地下，多生于2100米海拔高度，但也可在3500米海拔上生长，是一种有特种经济价值的芳香作物。全株青气芳香。叶对生，花小淡紫色，唇形，花后结暗紫棕色的小粒果。
4、薄荷是中华常用中药之一。它是辛凉性发汗解热药，治流行性感冒、头疼、目赤、身热、咽喉、牙床肿痛等症。外用可治神经痛、皮肤瘙痒、皮疹和湿疹等。平常以薄荷代茶，清心明目。
每个酒店房型的简称代表略有差异，各字母所代表含义如下所示：
Standard twin room(general)标准（普通）双床房
Standard king size room(general)标准（普通）大床房
Executive twin bed room行政双床房
Seascape King Size Room海景大床房
Executive seascape king room行政海景大床房
Executive seascape twin room行政海景双床房
Allroomsfeaturehighspeedbroadbandinternetaccess,Wifi,
highdefinition flatscreenTV, safe,minifridge, andexecutive
所有客房配备有线高速宽带、Wifi、高清液晶电视、保险箱、冰箱、行政办公桌。
2.Roomratesaresubjectto15%surchargeandbasedonRMB,USDconversionsare forreferenceonly.
所有放假需加收15%服务费且以人民币为准，美金价格仅供参考。
3.Check-outtimeis 12noonandcheck-intimeis2pm.
退房时间为中午12点，入住时间为下午2点。
4.Allmajorinternationalcreditcardsareaccepted.
5.Allnonguaranteedroomreservationswillautomaticallybereleasedat6pmonarrivalday.
如未支付预定金，房间预定保留至当天下午6点。
6.Roomratesaresubjecttochangewithoutpriornotice.
以上房价如果变更，如不另行通知。
01、电话铃响三声接起，中英文清晰报出酒店名称：
您好，昆明电信国际技术交流中心！
对不起，电话占线，请您稍后再拨。
Sorry, the line is busy.please call back later!
There's no answer, Would you like to leave a message?
Who would you like to speak to?
B、对不起，没有这个姓名的客人。
Sorry, there's no guest with that name
C、您能告诉我他是住客还是访客？
Excuse me for asking but is he a visitor or a hotel guest?
Would you like to repeat the number?
Could you speak a little louder, please
Could you speak slowly,please?
恐怕您拨错了号码，这里是XXX酒店总机。
I'm afraid you dial the wrong number. here is xx hotel operator;
I'll put you through to the information desk
Could you please give me the message, sir/ madam?
B、请放心，我一定将您的意思转达给X先生/小姐，谢谢您的来电，再见！
Thank you for calling, I'll relay the message to Mr./Mrs.
01、能告诉我您的姓名和房号吗？
May I have your name and your room number, please?
Could you tell me what time would you like to get up?
03、我重复一遍您的房号和叫醒时间，好吗？
May I repeat your room number and the time, sir/ madam?
04、早上好（中午、晚上好），先生/女士，这是您的叫醒电话，祝您过得愉快！
Good morning(afternoon, evening), sir/ madam! this is your wake-up call,
Have a good day to you(have a nice day)!
三、接酒店营业区，后台区，办公室电话：
There is no charge for in-house call
You can make a dial-direct call
03、我们酒店设有国际直拨和国内直拨电话系统，如果您要拨打国际直拨电话，请您拨XXX，如果您要拨国内直拨电话，请拨XXX，如果您还有其它需要帮忙的，请打电话给我们，我们会尽力而为；
We have got DDD and IDD system in our hotel, if you want to make a DDD, you can dial xxx, and if you want to make a IDD, you can dial XXX.if you have anything else, you can call us again, we will help you, sir/ madam
04、我会立刻为您查找，然后打电话给您；
I'll check immediately and call you back in a moment
05、请稍等一会儿好吗？我马上为您查找；
Would you mind waiting a minute, I'll check it for you right now
01、您能告诉我您要拨打的电话是自付电话，受付电话或是信用卡付费电话吗？
Could you please tell me the form of payment, is it a pay call, collect call or credit card call, sir/ madam?
02、请问这是自己付费还是对方付费电话？
Is this a paid call or collect call?
03、您能告诉我电话的国家代码，地区代码和电话号码吗？
Could you please tell me country code, the area code and telephone number, sir/madam?
04、您能告诉我您要打的是叫人电话还是叫号电话吗？
Could you please tell me what kind call would like: a person to person or station to station call, sir/madam?
Could you please tell me who are you want to speak?
06、能告诉我您的名字是怎么拼的吗？
Could you please spell your name?
